App Privacy Policy
This privacy policy (“Policy”) describes how [App] (“we”, “our”, “us”) collects, uses, and shares personal information of users of this mobile application (the “App”).
1. Information We Collect
1.1 Personal Information
We may collect and process the following data about you:
- Account Information: Name, email address, phone number, date of birth, and other contact information.
- Identity Verification: Government-issued identification, social security number, or other forms of identification.
- Transaction Information: Details of your banking transactions, including account balances, payment history, and transfer information.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Data: Information about your location if you use location-based services.
1.2 Non-Personal Information
We may collect non-personal information about users whenever they interact with our App. This may include the device type, browser name, and technical information about users’ means of connection to our App, such as the operating system and the Internet service providers utilized, and other similar information.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Services: To manage your account and provide you with our banking services.
- To Improve Our Services: To understand and analyze how you use our App so we can improve our services and develop new products, services, and features.
- To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
- To Ensure Security: To protect against unauthorized access, fraud, and other illegal activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Third-Party Links
Our App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites or services. We encourage you to be aware when you leave our App and to read the privacy policies of each and every website that may collect your information.7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:- Email: info@tekno-gate.com
- Address: Office 409, The Metropolis Tower Business Bay, P.O. Box 68102 Dubai, UAE
